Password & Login Help

First Online Order

If you have an account in store and this is your first online order. Create an account using the same email you used in store. This will link your reward points. The process of linking your accounts can take the system up to 10 min.

Resetting Password Link Not Working

1️⃣

Depending on the email provider, when clicking the link you will remain inside of their App and this won’t give you to prompt to reset the password.

To fix this issue press and HOLD the button until a menu of options pops up. Click “Open Link” to open in your actual browser.

This should correct the issue and allow you to reset the password.

2️⃣

Refresh the page, make sure you aren't logged in, log out if you are.

Attempt logging in : Enter your email address and any letters in the password field (to trigger the 'Password incorrect' note).

Then click the link to reset password.